ISL Computers Ltd, professional IT support in Yorkshire and Lancashire

Network support

The smooth running of a network is essential for any IT Manager. Any disruption costs money and a fast solution is essential.

ISL provides fast and reliable Network support services. We offer troubleshooting, repair, guaranteed fix or replace support for most major manufacturers’ network hardware including Cisco, HP, 3Com, Netgear, Linksys etc. We can manage any onsite or return to base manufacturers’ network hardware warranties on your behalf. We support the following solutions:

• Network Firewalls                   
• Network Routers
• Network Switches                   
• Network Cabling
• Broadband DSL / ADSL                     
• VPN - Virtual Private Networks
• LAN - Local Area Networks   
• SAN - Storage Area Networks
• WAN - Wide Area Networks  
• Wireless Networks

We provide a dedicated telephone help desk service to give you immediate access to an IT professional to enable a quick diagnosis and network fix or to escalate for an onsite engineer call out. Our engineers are experts in network connectivity and can troubleshoot and fix any VPN, SSL, WAN issues you may experience. As we document the set up of every server we support our IT professionals can respond quickly to a network problem. This detailed knowledge also means we can provide full-time support in the event of illness or holiday cover.

Our network support services are fast and reliable with the following service options:

Optional call to fix response times:

• 4 Hour Call-to-Fix
• 8 Hour Call-to-Fix
• Other options available on request

Hours of Cover Options:

• 8.30 to 17.30 Monday to Friday (excluding public and bank holidays)
• Other options available on request

Our team of qualified and accredited engineers provide either an on-site repair or the loan of equipment to restore network functionality.

For more information about our IT Manager network support services – please contact ISL now!